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Disney Plus Not Working? Here’s How to Fix It Quickly

Many people can’t live without Disney+, but it has a lot of bugs and doesn’t always work right. It’s annoying to have problems with your Disney plus account so often that you can’t use it.

This tutorial will show you how to watch Disney Plus on your computer, phone, or tablet without issues by overcoming any obstacles.

Quick-fire Solutions for Disney+ Problems

Most problems you encounter while attempting to stream Disney+ will originate in the app, your hardware, or your connection.

To that end, we’ve compiled a few broad pointers that should help you get past the most frequent Disney+ issues in a flash. Then, try each one, in turn, to determine which solution works best.

  • Start over with your electronic gadgets, such as your TV, streaming device, computer, or mobile device.
  • Please force close the Disney+ app and relaunch it.
  • Please try restarting your router.
  • If your internet connection is slow or erratic, it may be time to troubleshoot the issue or upgrade to a better wireless network.
  • Make sure the Disney+ app is up to date.
  • Get rid of Disney+ and reinstall it.
  • See if any software updates are available for your TV or streaming device.
  • To check if Disney+ is experiencing issues, visit Downdetector’s dedicated Disney+ page.

If that doesn’t help, our wild guess is, the platform might be geo-blocked in your region. If that’s not the issue, keep reading for more specific advice and a list of the most frequently encountered Disney+ error codes and their explanations below.

Error Message: “Cannot Establish a Connection”

The “unable to connect” error is standard for Disney+ users. A connection error indicates that your device or browser could not connect with the server.

When this occurs, too many people try to use Disney+ at a time. Sometimes it’s because you opened the app before your device could establish an internet connection. The issue usually resolves. If the app crashes, try closing it and waiting a minute or two before reopening it.

Issues with Disney+’s Continuously Freezing App

Do you have issues with the Disney+ app crashing? First, try restarting the Disney+ app and the device you’re using to watch.

Try updating Disney+ and your device if the issue persists (be it your TV, smartphone, tablet, or so on). If you’ve tried everything else and Disney+ isn’t working, try removing and reinstalling it. If you’ve tried everything and the app still needs to be fixed, your next best option is to contact Disney+ via their online help center or by phone.

It appears as Though You’ve Received Error Codes 39 and 83

Among the many issues people have with Disney+, error codes 39 and 83 are two of the most common ones. However, while those are two of the more common Disney+ error codes, many others exist.

If you get the error code 39, the video you tried to watch is currently unavailable. There may be a problem with supply in that area. In addition, some materials may be seasonal and region-specific, making them inaccessible at various times of the year.

Furthermore, the Disney+ Xbox app often encounters error 39 when streaming content. The first step would be to restart your Xbox. If you’re using an Xbox, you can start the stream on another device and then “continue watching” on the Xbox.

Typical Disney Plus Error Messages

You might encounter a few more error codes, and they all have something to do with not having the proper streaming rights. First, it indicates that the requested video is either permanently removed from circulation or unavailable in your region.

Many error codes can occur, some of which are 11, 15, 29, 35, 36, 41, and 44.

Internet connection issues are another possible cause of these mistakes. If you are confident that the content should be accessible in your region, you can try again after restarting the app.

If you’re getting error code 22, that’s great news because it means the Disney+ parental controls are doing their job and keeping your children from accessing inappropriate content. Of course, you can disable it in the settings if the kids’ complaints drive you crazy, but then they’ll have free reign over the entire media library.

Reset or Change Your Disney Plus Password

You may need to update your Disney+ login information at some point. The procedure is outlined below.

  • Initiate access to Disney+ by launching the mobile app or going to disneyplus.com.
  • Select your profile by clicking on its icon in the app’s footer. Then, to access your web app profile, move the mouse pointer to the top right.
  • Access your account by clicking the Account link.
  • Choose to Edit Password.
  • The current password is.
  • Type in the new password to access your account.
  • If you’re done, click the Save button.


Disney Plus is the most popular video-on-demand service. Inadequate connections or problems on the Disney Plus servers are common causes of issues. Troubleshooting can be challenging if you need the proper knowledge. We’ve compiled the best fixes to help you find your problem.

However, please let us know if you run into a situation not covered here or discover a workaround! Any inquiries or suggestions you have are very much appreciated. If you know anything, post it in the comments section.

Check out: Configuring Disneyplus.com/Begin On Different OS

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